Frequently asked questions.

Ortho Freeze contains Lidocaine USP 4%, Diclofenac Sodium 1%, Menthol 1%, Methyl Salicylate 0.3%, and 6000mg of CBD Extract Isolate per bottle. The formulation was developed by a Physical Therapist with 31 years of clinical experience to combine fast topical anesthesia, anti-inflammatory action, and cooling counter-irritation in a single roll-on.

Ortho Freeze begins working within minutes of application thanks to its menthol-based cooling action, followed by sustained relief from the lidocaine and diclofenac as they absorb. Most users report meaningful pain reduction within 5 to 10 minutes.

No. Ortho Freeze uses CBD Extract Isolate, which contains no THC. The product will not produce psychoactive effects and is third-party tested to confirm THC-free status.

Ortho Freeze is a topical product with minimal systemic absorption, but anyone taking prescription medications — particularly oral NSAIDs, blood thinners, or other lidocaine-containing products — should consult their physician before use. Do not apply to broken skin or open wounds.

Consult your physician before using Ortho Freeze if you are pregnant, nursing, or planning pregnancy. Diclofenac in particular has specific use restrictions during pregnancy.

Most over-the-counter pain creams rely on a single active ingredient, typically menthol or capsaicin. Ortho Freeze combines four active pharmaceutical ingredients — lidocaine, diclofenac, menthol, and methyl salicylate — with 6000mg of CBD isolate, in a roll-on format designed by a practicing physical therapist for clinical-grade relief.

Ortho Freeze contains active ingredients regulated by the FDA (lidocaine, diclofenac, menthol, methyl salicylate) at over-the-counter strengths. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Ortho Freeze partners with physicians and clinics who can issue personalized discount codes to their patients. Ask your provider if they participate, or have them visit our For Physicians page to request a code for their practice.

Ortho Freeze stands behind a 100% satisfaction guarantee. Unopened product may be returned within 30 days of purchase for a full refund. Contact us through the Contact Us page to start a return.

Yes. Ortho Freeze offers tiered wholesale pricing for physical therapists, chiropractors, orthopedic clinics, and primary care practices. Visit our For Physicians page to request a wholesale information packet and your personalized patient discount code.